Our Values - EXCITE
Our values are our guiding principles – they are the way we go about our work. What is important about values is that they are not qualities we aspire to, they are qualities we already have.
At BankSA we’ve always been proud of our unique culture. A culture shaped by the many staff, organisations and events that have made us the Group that we are today. Over 300 staff were involved in the process to refine and articulate our values – which we know as EXCITE, to ensure that they are a true reflection of who we are and what we value. In sharing our values with new team members and frequently revisiting them individually and as a team we will maintain our focus and our professionalism.
In "living" our values we are being true to our culture and this is what sets us apart.
EXcellence
We "live" EXcellence when we:
Go the extra mile
Get it right the first time, every time
Find smarter ways to deliver great results
Are bold in asking for additional business and referrals
Have the courage to win business from our competitors
Fight to retain our customers
Customer focus
We ‘live’ Customer focus when we:
Consistently surprise and delight our customers
Create genuine and friendly experiences
Assess the impact of our decisions on customers
Listen, anticipate and act on customer needs
Break through barriers to excellent service
Are flexible and responsive
Integrity
We "live" Integrity when we:
Never compromise our professional and ethical standards
Are open and straight-forward
Are accountable for our actions
Stand by the right decisions
Tell the truth and honour promises
Integrity when we:
We "live"
Never compromise our professional and ethical standards
Are open and straight-forward
Are accountable for our actions
Stand by the right decisions
Tell the truth and honour promises
Teamwork
We "live" Teamwork when we:
Win together with passion
Share our knowledge to support each other
Work together to achieve great outcomes
Act in the best interests of the Group
Have fun and proudly celebrate our successes
Valuing Each Other
We Value Each other when we:
Respect our differences
Encourage others and treat them with dignity
Look out for each other
Allow each individual voice to be heard
Maintain a healthy balance between work, family and community
Is BankSA the right culture fit for you?
Do you want to work where you can go as far as your talent can take you and be rewarded for your performance? Do you want to work in a company that values your input and encourages creativity? And while you are working do you want to have fun? If so, BankSA could be the right culture fit for you. Learn more about our Key Opportunities or view our full list of current career opportunities.