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Amplify FAQs

  1.  Who can apply for an Amplify Card?

    The Amplify Credit Card is available to new and existing BankSA customers who satisfy our normal lending criteria. Terms, conditions, fees and charges apply.

  2.  How do I apply for an Amplify Card?

    It’s easy to apply for Amplify. Apply in any of the following ways:

    Apply online
    Call 13 13 76
    Visit a branch

  3.  I already hold a BankSA credit card. How do I switch to Amplify?

    You can switch to an Amplify card by completing a Credit Card Product Transfer form. Or call us on 13 13 76 or visit any BankSA branch to discuss your options.

  4.  How do I link my Amplify Card to my Qantas Frequent Flyer membership number?

    When you apply for your Amplify Card, simply select 'Amplify Qantas' as your rewards program option. Include your Qantas Frequent Flyer membership details on your Credit Card Application or Credit Card Product Transfer form. Or let us know later by calling us on 1300 490 641.

    Joint account owners can nominate only one of them to receive Qantas Frequent Flyer points earned on an Amplify Card linked to Amplify Qantas.

    If you are an existing Amplify cardholder and you would like to switch from Amplify Rewards to Amplify Qantas, simply complete our Program Switch Request. As soon as we have processed the form you will begin to earn Qantas Frequent Flyer points on your purchases. You will have 90 days to redeem any remaining Amplify points.

  5.  What if I’m not already a Qantas Frequent Flyer program member?

    If you’re not already a Qantas Frequent Flyer member, we’ll send you an application form once your product transfer has been processed. 

    Once you are a member, your Qantas Frequent Flyer points will be credited to your nominated Qantas Frequent Flyer account each month after the end of the statement cycle.

  6.  Can I switch between rewards programs?

    Yes, you can move from Amplify Qantas1 to Amplify Rewards2 or from Amplify Rewards2 to Amplify Qantas1 at any time by completing a Program Switch Request.

    Where a change of rewards program is processed mid cycle, transactions made before the switch is processed will earn points towards the old program (subject to that program’s terms and conditions). Transactions made on or after the day the switch is processed will earn points in the new program (subject to that program’s terms and conditions).

    Important:

    Points already earned within the previous rewards program will not be transferred to the new rewards program. You will have 90 days to use your Amplify points if you switch from Amplify Rewards2 to Amplify Qantas1. Qantas Frequent Flyer points are governed by the conditions in the Qantas Frequent Flyer program.

  7.  Which transactions will earn points on the account?

    Only eligible purchases made on the account will earn points in your chosen rewards program. You do not earn points on balance transfers, BPAY® transactions and cash advances or in other circumstances as set out in the program terms and conditions.

    Any refund or charge back transaction processed on a retail purchase will reverse the points earned for that transaction.

    You could be prevented from earning points on purchases or redeeming existing points if your account is not in order.

  8.  How are the Amplify points allocated on a joint account?

    Amplify Rewards2: Amplify points earned on a joint account are shared for redemption. Either party on a joint account can log onto the rewards website and redeem points earned by using their account or cards3

    Amplify Qantas1: only one accountholder can be nominated to have the Qantas Frequent Flyer points earned from the joint Amplify account to be credited to the Qantas Frequent Flyer membership account. The Qantas Frequent Flyer membership account needs to be in the same name as the nominated accountholder.

    Joint accountholders can select to change the accountholder nominated by calling the Amplify service centre.

  9.  When do my points get updated or transferred?

    For Amplify Rewards2, Amplify points are updated the next business day after a transaction is posted to your account.

    For Amplify Qantas1, Qantas Frequent Flyer points earned in a statement cycle are transferred to the nominated Qantas Frequent Flyer account after the end of that statement cycle.

  10.  How can I check my points balance?

    For Amplify Rewards2 members, activate your rewards account at amplify.banksa.com.au or by linking from your account details page on Internet Banking. You can then access your reward account details on the website. Activation is only required the first time you log on.

    Qantas Frequent Flyer points balances can be checked at qantas.com/frequentflyer.

    For both Amplify Rewards2 and Amplify Qantas1 programs, the total points earned in each statement cycle will be displayed on your monthly credit card statement.

  11.  How do I redeem my Amplify points?

    For Amplify Rewards2, a minimum of 3,000 points is required before redemption is possible. Other terms and conditions apply. Redeem Amplify points in one of the following ways:

    Online: amplify.banksa.com.au
    Call us: BankSA Amplify Card Services – 1300 490 641
    Or call the service line number on the back of your card.

  12.  How do I redeem my Qantas Frequent Flyer points?

    To redeem Qantas Frequent Flyer points, visit qantas.com/frequentflyer or call 13 11 31 for further information.

  13.  What happens to my points if I close my Amplify Credit Card account?

    For Amplify Rewards2, Amplify points can still be redeemed up to 90 days after your credit card has been closed. After this time points expire and will no longer be available for redemption.

    For Amplify Qantas1, any eligible purchases that earn Qantas Frequent Flyer points will be credited to the nominated Qantas Frequent Flyer membership account at the end of the last statement cycle. You can redeem Qantas Frequent Flyer points while you remain an active member of the Qantas Frequent Flyer program. Please visit qantas.com/frequentflyer for terms and conditions.

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Important Information

Conditions, fees and credit criteria apply.

View the terms and conditions:

Please read these documents and keep a copy. You can request a paper copy at a branch.

The information on our website is prepared without knowing your personal financial circumstances. Before you act on this, please consider if it's right for you. 

BPAY® Registered to BPAY Pty Ltd ABN 69 079 137 518.

1 You earn Qantas Frequent Flyer points through the use of an Amplify Card as set out in the Amplify Qantas Terms and Conditions. Qantas Frequent Flyer points are not earned on cash advances and balance transfers or in other specified circumstances. You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Frequent Flyer points. Membership and Qantas Frequent Flyer points are subject to the terms and conditions of the Qantas Frequent Flyer program. A joining fee usually applies, but BankSA has arranged for this to be waived, for a limited time, for new Amplify cardholders who are not already a member and choose to link their card to Amplify Qantas. For more information on the Qantas Frequent Flyer program visit qantas.com/frequentflyer or call or call 13 11 31.

2 You earn Amplify Points as set out in the Amplify Rewards Terms and Conditions. Points are not earned on cash advances and balance transfers or in other specified circumstances. You need a minimum of 3,000 Amplify points before you can redeem for any reward. Specific conditions may apply to the redemption of particular rewards. Refer to amplify.banksa.com.au.

3 The balance transfer rate is available to you when you apply for a new BankSA credit card and request at application to transfer a balance from Australian issued credit or store cards other than BankSA credit cards. Subsequent balance transfers that are requested after the balance transfer period above, will be charged at the standard variable purchase rate. Payments made to your credit card account will be applied as set out in the Credit Card Conditions of Use. After the stated special promotion period any outstanding balance transfer amount will attract your card's standard variable purchase rate. You can apply to transfer $200 or more, up to 95% of your new BankSA credit card available limit.