Our current assessment service levels are:

• Flame - 1 business day for initial application assessment (if documents imaged to the file by 5pm AEST).
  
• Gold - 4 business days for initial application assessment (if document imaged to the file by 5pm AEST).
• Accredited - 4 business days for initial application assessment (if documents imaged to the file by 5pm AEST).
  
• Complex (including self employed and SMSF) - 4 business days for initial application assessment (if documents imaged to the file by 5pm AEST).