We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
We want to support and guide you through this process. Please find below more information that we hope you will find useful.
A handy list of organisations, institutions and people to notify following the loss of a loved one.
Commonly asked questions by those experiencing bereavement.
Need help with terminology? We have a glossary of terms which can help you make sense of the jargon.
Links to other useful organisations for information and guidance.