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Frequently asked questions for Travel Insurance COVID-19 (Coronavirus)

Stay up to date on Travel Information for COVID-19 from the Department of Foreign Affairs and Trade (DFAT) Smart Traveller website and World Health Organisation (WHO). 

24-hour Emergency Assistance Hotline

Emergency help is available 24/7 if you find yourself in difficulty during your trip overseas.

Staff are expertly trained and multilingual.

Call reverse charge:

Within Australia:  1800 010 075

While overseas via local operator:  +61 7 3305 7499

Claims and enquiries

If you need to make a travel claim, we encourage you to do so online.

To speak to us, please call 1800 825 200