As the business loan and business credit card repayment deferral is coming to an end, we have two options for you to consider. To submit your selection, you’ll need to enter your surname and the 8 character unique reference number we sent via email or SMS.
For details on the COVID-19 Business loan and business credit card repayment deferral, including next repayment date(s) and amounts, please refer to the letter sent via post.
Select this option using the online form to confirm that repayments will restart after the repayment deferral period expires, as planned or otherwise agreed with us.
Further information regarding this option is available in the FAQs below.
Select this option using the online form, to advise that additional support is needed.
Let us know and we will be in touch as soon as possible (within 14 days) to discuss alternative options, including a possible extension to the deferral period*.
For business loans, interest that accrued during the deferral period will be added to your loan account balance at the end of the deferral period (capitalised) together with any fees that would have been payable during the deferral period, in accordance with the terms of your arrangement with us*.
For business credit cards, interest will continue to be calculated and accrued daily, and will be added to the account monthly (capitalised) through to the end of the payment deferral period at the reduced rate of 9.46% on both purchases and cash advances, in accordance with the term of your arrangement with us. Standard fees (where applicable) will also continue to be charged to the account when incurred, through to the end of the payment deferral period. At the end of the payment deferral period, the interest rate will revert to the usual rate which was in place prior to your payment deferral period, and your minimum monthly repayments due will recommence. Please refer to your last statement prior to your payment deferral period for the interest rates that your business credit card will revert to.
* Extension of the deferral period is subject to eligibility criteria and further credit assessment of the borrower(s).