We're currently experiencing a high volume of calls, but you can find out the latest information on our COVID-19 Customer Support Hub.
BankSA has supported our customers, businesses and community through the good and tough times and will continue to be here for you as the COVID-19 situation evolves.
These measures reflect our ongoing commitment to support all customers through these challenging times.
Keeping branches open: We are working hard to keep our branches open whilst keeping our people safe. While there may be isolated branch closures over the coming period, we will have alternative options in place and a rapid response plan to re-open the branch as quickly as possible.
Helping all customers access phone and online banking: Including a specialist call centre opened for elderly and vulnerable customers to help people register for and use online banking.
New Fixed Home Loan Rates: a new low fixed rate home loan offer for one, two and three years for owner occupied customers on principal and interest repayments with Advantage Package# available for new fixed rate loans or existing variable rate customers looking to fix all or part of their loan. These rates do not apply to existing fixed rate loans. To find out more visit our interest rates page.
Repayment relief for home loan customers: BankSA customers who have lost their job or suffered loss of income as a result of COVID-19 should contact us for three months deferral on their home loan mortgage repayments with extension for a further three months available after review.
To find our more or to apply for repayment deferral, please go to the Home Loans and other product support page.
$1 Billion in home lending commitment: BankSA pledges to play its part to keep the property market and economy moving by supporting more South Australians with their home ownership needs.
Term Deposit special offers are available online, over the phone or in branch with the option to have interest paid monthly to provide you with regular income.
See the latest Term Deposit offers.
3-month pause on repayments and interest charges: If you’ve lost your job or suffered a loss of income due to COVID-19, and you currently have a credit card or Personal Loan with us, these support packages could help.
For business credit cards please refer to our Business relief page.
To find out more information about our business support package, please go to the Business Relief page.
Temporary Business Overdraft: Help for existing customers to continue paying their employees while they wait to receive payments from the Government’s JobKeeper Payment scheme. Eligibility criteria and Terms and conditions apply.
Unsecured three-year term loan up to $250,000 for eligible new and existing customers with turnover of less than $50M. Effective Monday 23 March 2020, credit criteria applies.
Repayment relief for business customers: BankSA business customers who need help to manage their cash flow can defer principal and interest repayments of eligible business term loans for six months. Contact your Relationship Manager or or visit the business relief page to find out more including how to apply online
Defer credit card repayments for 6 months: Eligible customers can apply to defer repayments for BankSA business credit cards including Amplify Business, Visa Business and Corporate Connections Mastercard. Find out more including how to apply.
Merchant terminal rental fee refunds for up to three months. To find out more, please go to the Business Relief Page.
Helping small and medium businesses take advantage of the increased instant asset write-off and accelerated depreciation provisions in the Federal Government stimulus package with no establishment fees for equipment finance loans until the end of June 2020.
These measures are in addition to the help already available for small business customers who are impacted by recent disasters and are experiencing hardship including restructuring and consolidating loans or fee free redraws.
Interest rates are subject to change. Terms and Conditions and Eligibility Criteria apply.