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Customer Support update

What you need to know

If you are experiencing financial difficulty due to COVID-19, we may be able to provide a tailored solution that will give you the support you need to get back on track.

This may include:

  • repayment deferrals or reductions for a period of time
  • interest rate reductions
  • loan term extensions
  • fee waivers
  • restructuring of debt

To find out more about eligibility and the options available, or to apply for COVID-19 financial assistance, contact BankSA Assist on 1800 679 461 or complete our financial assistance form.


Update for our Business customers

We’ve rolled-out a new support measure to help our business customers with their cash flow needs during the COVID-19 lockdowns.

If your income has been significantly reduced by the latest lockdown restrictions, you can find more information here about the support available.

Eligible businesses may also be able to access low interest rate business loans under the Federal Government SME Recovery Loan Scheme. Find out more

Recovery Hub

Explore our tips, tools and resources that could help you recover financially and get back on your feet.

Learn more

Helpful Resources

If your employment or income have been impacted by COVID-19, use our guides and tools for support through this crisis.