BUSINESS EXPRESS DEPOSIT

BED bags will no longer be available to collect at your local branch. BED bags must be ordered in advance and will be delivered to your nominated address. 

This change provides our business customers with a secure BED bag ordering and distribution experience, allowing customers to order their bags in advance for delivery directly to their business address.

If you have excess BED Bags, you can continue to use these bags as you do today. When you require more BED bags, you will need to place a new BED bag order.

BED bags are ordered in packets, where one packet contains 50 bags. Up to 200 packets can be submitted in one order.

BED bag orders can be sent to up to 10 separate delivery addresses in one order. Any requirements beyond these limits will require an additional order request form to be submitted.

BED bags can take up to 10 business days to be delivered via Australia Post. Australia Post will send tracking details to the contact phone number provided at the time of ordering.

The BED service fee is Nil. Other account fees and charges may apply for the processing of the deposits to your account. Refer to your account terms and conditions for any fees charged on cheques collected, cheques deposited and staff-assisted deposits.

A separate order must be placed for each brand.

No, BED bag orders can only be placed by visiting a Branch or by calling us. If you have a Relationship Manager, you can nominate a representative to order BED bags on your behalf. Please contact your Relationship Manager for further details.

You will be required to complete current business identification processes prior to placing a BED bag order. You must be the account holder or authorised signatory on the business product to order over the phone.

No, BED funds can be deposited into any account belonging to the business product account holder.

Generally funds will appear in your account the next business day, but may take longer in certain circumstances.

There are no changes to dropping off BED bags. Completed BED bags can be dropped off at your local branch. 

There are no changes to dropping off BED bags. Couriers can continue to drop off BED bags at their local branch. 

Other account fees and charges may apply for the processing of deposits to your account. Refer to your account terms and conditions for any fees charged on cheques collected, cheques deposited and staff-assisted deposits.