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Apply for assistance

We are facing unprecedented times and appreciate there is much uncertainty due to COVID-19. Please complete and submit this form if you would like to apply for payment flexibility to assist in handling this uncertainty. By completing this application for a support package, you confirm you are a BankSA customer who is financially impacted by COVID-19 and the details you supply are true and correct.

Note: This form is for a new deferral application.
If you’ve already deferred your repayments for three months due to COVID-19, you may have the option to apply for a further 3 months on review, using a different form within Online Banking. We will contact you once this form is available. If you don’t have Online Banking we encourage you to register today at banksa.com.au/register.

8 digits XXXXXXXX

If applicable

DD/MM/YYYY

For customers located outside Australia, please enter the country code, area code if applicable and phone number e.g. 44 020 XXXX XXXX

If applicable

For customers located outside Australia, please enter the country code, area code if applicable and phone number e.g. 44 020 XXXX XXXX

We have a special support package in place for home loans.

This package defers your home loan repayments for 3 months. The deferred interest will be capitalised and any deferred principal repayments will need to be paid off during the remainder of your loan term. This means your loan repayments will be higher after the 3 month deferral period.

We have a special support package for credit cards.

This package pauses your repayments and all interest charges for three months. Other account fees such as overlimit and annual fees may still apply.
 

Accounts you require help with:

Your credit card number should be entered as 16 digits, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be either 11 or 13 digits long including preceding zeros, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be 13 digits long including preceding zeros, without spaces.

Your credit card number should be entered as 16 digits, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be either 11 or 13 digits long including preceding zeros, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be 13 digits long including preceding zeros, without spaces.

Your credit card number should be entered as 16 digits, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be either 11 or 13 digits long including preceding zeros, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be 13 digits long including preceding zeros, without spaces.

Your credit card number should be entered as 16 digits, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be either 11 or 13 digits long including preceding zeros, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be 13 digits long including preceding zeros, without spaces.

Your credit card number should be entered as 16 digits, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be either 11 or 13 digits long including preceding zeros, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be 13 digits long including preceding zeros, without spaces.

Your credit card number should be entered as 16 digits, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be either 11 or 13 digits long including preceding zeros, without spaces.

Your loan number should be 12 digits and commence with the letter ‘S’ or alternatively be 13 digits long including preceding zeros, without spaces.

For any other products: if required, one of our Assist Consultants will contact you regarding your accounts. Please note we are currently experiencing high volumes, but we have your request and will get back to you as soon as we can.


Thank you

Thank you for your application.

Your reference number for this application is:

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If required, one of our Assist Consultants will contact you regarding your accounts.

Please note we are currently experiencing high volumes, but we have your request and will get back to you as soon as we can.


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