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FAQs
Find the answer to your frequently asked question
- How does BankSA determine the fees that are charged and why do they vary between businesses?
- As a start up business, are there any extra requirements or restrictions to getting a merchant facility?
- What are my options when selecting a payment solution for my business?
- What cards will I be able to accept with a payment solution?
- What will I need to provide when applying for a merchant facility?
- How do I apply for a merchant facility?
- How long does it take for my application to be processed?
- Do I need to have a account?
- What is ‘Same day settlement’?
- Can I choose when my facility settles for the day?
- What is a chargeback?
- Am I liable for chargebacks?
- Can my payment solution integrate with my accounting packages?
- I do not have a fixed location. Do you have a payment solution for me?
- Do I need to use a solutions partner/external gateway?
- I don't have a website, how do I accept payments?
- What is PCI-DSS?