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Do you remember your Customer Access Number, Security Number and password?

Try to logon with your Customer Access Number, Security Number and password now to make sure you can log on straight away when it’s time to do your tax. If you can’t remember your details, use the links below to reset it online.

Check my details are up to date

You can update your email, phone number, mailing address and TFN directly in Mobile and Internet Banking. Details that don’t match the ATO can cause processing delays.

Forgot my Customer Access Number (CAN)

Save yourself a call. You can retrieve your forgotten Customer Access Number (CAN) via the link below. We’ll send you a secure code to your registered mobile number.

Forgot my Security Number or password

Reset it online. We’ll send you a secure code to your registered mobile number.

Get the most out of this tax year

Use Spend Tracker as your friend to get started on your tax deductions

With the end of financial year only a few weeks away, now is a great time to start capturing your tax deductions. Spend Tracker lets you view categories from your transaction history to get your spending breakdown. This will help you find your tax-deductible expenses and prepare for your tax return2.

Have you been working more from home due to Covid-19? 

You can choose between the government’s default amount or manually add up your costs. Employees working from home will now simply be allowed to claim 80 cents per hour worked to cover all their running expenses. For example, if you work 40 hours a week, you can claim a deduction of about $32 for that week.

Viewing bank accounts on mobile banking



Download the BankSA App ahead of tax time

BankSA Mobile Banking is designed to give you full banking functionality in an easy to use, intuitive and secure environment.

Download on the App Store

Get it on Google Play



The Detail

  1. Before using Internet and Phone Banking, please read the  BankSA Terms and Conditions for Internet Banking and Phone Banking.
  2. This tool provides general information and is intended to be a guide only and not intended to be relied on.