Contact us via Mobile Banking
Get help in a flash!
Need to speak to someone about your banking? Save time and skip the security questions by using the Bank of Melbourne App to contact our customer service team.
How it works
Open the BankSA App.
Tap 'Contact us' from the bottom navigation bar on the home screen and logon.
Select the product or service you need help with. You will then be connected to the right person who can assist in resolving your enquiry or you can self-serve if you prefer.
Why Contact us through the App?
Skip the security questions
You'll already be securely identified by the time you reach us.
Get the right person
Once you’ve selected the Product or Service you need help with, you’ll be connected the right person who can help or you can choose to self-serve.
We'll be ready to help you as soon as we receive your call.
Have everything you need?
You'll need to be registered for Internet Banking before logging onto the BankSA App to use this feature.
Can’t remember your login details? Find your Customer Access Number or reset your security code and password online before you get started.
Contact Us FAQs
Here are the answers to frequently asked questions about using contact us in the BankSA App.
Learn more about how to get the most out of the BankSA App.
Read the at banksa.com.au before making a decision and consider whether the product is right for you.
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