Get your finances back on track
Exploring your options is the first step. Let’s work through it together.
Almost half of Australians struggled to make ends meet in 2023/2024*
When's the right time to seek financial support?
- Worried about money?
- Unable to make repayments?
- Struggling to pay bills?
- Lost some income?
- Living paycheck to paycheck?
- Impacted by a natural disaster?
If this sounds like you – and you have a BankSA home loan, credit card or personal loan – please contact us.
The earlier you reach out, the sooner we can support you
Call Assist on 1800 679 461.
Mon-Fri 8:30am-8:00pm, Sat 9:30am-6pm, Sydney time.
Steps to help get your finances back on track
Are your repayments and bills covered? Then, you’ll be able to explore more options.
Reduce your mortgage stress
Worrying about money affect emotional and physical wellbeing. Let’s assess your situation. It doesn’t matter if you’re comfortable or experiencing challenges with repayments.
Money management tools
Explore our range of tools including:
Catch up on missed payments
Are you able to catch up the overdue amount and maintain your repayments going forward? You can choose to make the full overdue amount in one payment, or spread it out into smaller, more manageable amounts.
Call us on 1800 679 461
Get on top of your debt
Haven’t missed a payment? Stay on top of your debt by combining multiple debts into a single account and rate.
Your financial position
Our team can help assess how you’re going and offer suggestions.
Call us on 13 22 66
Learn more about how to catch up on a missed payment
Resources and assistance beyond banking
Get in touch with a free financial counsellor
Worried about money? This helpline offers free, independent, and confidential financial counselling to help assess and manage your situation.
Money Smart
A website from the Australian Securities & Investment Commission (ASIC). It provides links and resources for general financial wellbeing. If you’re looking for some independent advice, it can help point you in the right direction.
CreditSmart
Makes it easy for you to understand how your credit choices impact:
- What info credit providers will report
- What info they can access
- How you can be in control of your credit information.
Learn more
Applying for financial hardship support
Domestic violence and financial abuse
Fraud and Scams
Important information
*ASIC: 5 million+ Australians have struggled to make loan and debt repayments, yet many are not asking for help (from June 2023 - June 2024) Accessed 29 January 2025.