Your Internet Banking and Credit Card transactions have unique security guarantees, helping to protect you from fraud. Fraud is when someone gains access to your accounts or details for the purpose of making illegal transactions.
Fraud Money Back Guarantee
BankSA Secure: If your BankSA account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our Internet Banking Terms and Conditions. This includes keeping your logon details (including passwords and BankSA Secure codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.
Fraud Money Back Guarantee: Our BankSA Fraud Money Back Guarantee ensures that you will be reimbursed for any unauthorised transactions provided that you have not contributed to the loss and contacted BankSA promptly. Refer to your card’s conditions of use for full details, including when a customer will be liable.