Apple Pay. Pretty great, hey?

Yes, you can add multiple BankSA eligible cards to Apple Pay on compatible devices and choose a default card. However, you must select the required card prior to making a purchase if more than one card is added.

The first card added to Apple Wallet is the default card. If you add more than one card, you can change the default card at any time, the process is slightly different for each device.

iPhone or iPad

• Go to Settings > Wallet & Apple Pay, scroll down to Transaction Defaults
• Tap Default Card and choose a new card

Apple Watch

• On the iPhone, open the Apple Watch app, and go to the My Watch tab.
• Scroll down and tap Wallet & Apple Pay > Default Card and choose a new card.

Mac with Touch ID

• Go to System Preferences > Wallet & Apple Pay. 
• Choose a new card from the Default Card pop-up menu.

Very Secure. Security and privacy are at the core of Apple Pay.  Apple uses security features built-in to the hardware and software of your device to help protect your transactions. Apple doesn’t store or have access to your full card details and these are never stored on your device or shared with merchants when you use Apple Pay.  Merchants are only provided with your Device Account Number.

Each transaction is authorised by your Touch ID, Face ID or the device passcode and a confirmation is displayed in the Wallet. This shows the merchant name, where and when the transaction occurred and the amount of the payment or refund.

If you misplace your device you can use Apple’s Find My app service to remotely lock your device or permanently erase the data on your device, including your card details to prevent further Apple Pay transactions being processed.

Subject to our Credit Card conditions of use, you are covered by our Fraud Money Back Guarantee for any unauthorised purchases made with your BankSA card on Apple Pay. Subject to our Deposit Account Terms and Conditions, you are covered for any unauthorised transactions made on your BankSA Debit Card on Apple Pay.

More information on Apple Pay security and privacy: https://support.apple.com/en-au/HT203027

Yes, when you tap on a card in Wallet, you will see the latest 10 transactions for that card. You will only see transactions made with Apple Pay, not transactions made with your physical BankSA Visa card. To view a complete list of your transactions, refer to your BankSA Visa statement.

If you’ve set up your Apple Watch with Apple Pay, you can check your transaction history in the Watch app on your paired iPhone. In the Watch app, tap Wallet & Apple Pay, tap your card, and tap the Transactions tab.

No, there are no additional fees to add your card or use Apple Pay.

If your device has been lost or stolen, you can prevent unauthorised payments being made with your card on Apple Pay by:

• Remotely locking your iPhone, iPad or Apple Watch using the Find My app service to mark as lost. The ability to make payments on the device is suspended when it is put in Lost Mode.
• Permanently erasing all the data on your iPhone or iPad using the Find My app service. All your card information will be deleted from the device.
• Placing a temporary block on your physical card through the Card on Hold service in Online Banking
• Logging on to online banking and self-serving to report your card lost or stolen.
• Contacting Customer Care to report your physical card lost or stolen.
• Report your card as lost or stolen in a branch.

If you have reported your card lost or stolen, you will receive a replacement card, which will need to be activated and re-added to Apple Pay.

As per BankSA Terms and Conditions, your personal information will be shared with Apple and its service providers to:

1.       Operate Apple Pay

2.       Detect and address fraud

3.       Improve and promote Apple Pay

4.       Comply with applicable laws and respond to regulatory or government inquiries

To see what personal information we collect and use about you, and how we protect your privacy, see BankSA’s Privacy Policy click here.