Verifying your authority on your child’s account
Keeping your child’s account safe
To avoid restrictions being placed on your child’s account, you’ll need to visit us in a branch and complete the steps below by the date given in the letter we sent you. If you haven’t been verified by the date given, deposits can still be made on savings and transaction accounts, but access to withdraw the funds will be restricted. For term deposits, you will need to be verified so you can provide instructions on your child's behalf at maturity if you wish to withdraw or provide new roll-over instructions.
Here’s what you need to bring into branch
Visit us in branch and our staff can help you fill in an Authority to Operate form.
We’ll need to check your ID (driver’s licence, Proof of age card, Medicare card, passport or birth certificate) and your child’s ID (passport or birth certificate).
We’ll need to verify your child’s birth certificate, Enduring Power of Guardianship, Citizenship Certificate or your Medicare card + Photo ID to identify you as your child’s parent or guardian.
To keep the account secure and to safeguard money in the account, it’s important we identify all signatories in person before giving access.