How to make a claim
Lodge a claim with Allianz using the online claim form or call 1300 656 345.
Before you submit a claim
- Make sure you and your property are safe. Do everything you can to prevent further loss or damage to your property.
- Contact the police on 000 if the damage is malicious, property has been stolen or your home was illegally entered.
- Contact State Emergency Services (SES) on 132 500 for fire, flood and storm emergencies.
Contact Allianz for emergency assistance
Contact Allianz if you have damage caused by water, or require emergency repairs or urgent assistance because:
- There is no power or running water to the property.
- Local authorities will not allow you to access or live in your home.
- You're unable to close or lock all windows and doors.
- There is water damage to your home or contents.
- There is an opening in the building which allows the elements in (e.g. a hole in the roof)
Call for emergency assistance.
Important information
1The Building and Contents calculators provided by Allianz through a third-party provider, are intended as a guide only. For a more accurate cost to rebuild your home or replace your contents, consider obtaining a professional valuation from a licensed builder or professional valuer.
Any financial product advice provided on this page is general in nature and does not take into account your personal circumstances. Before making a decision, please consider the relevant Product Disclosure Statement (PDS), supplementary PDS (if applicable) and Target Market Determination (TMD). To see some of the events covered and not covered, please refer to the Key Facts Sheet (KFS).
Home & Contents and Landlord Insurance are issued by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). BankSA – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714 (the Bank) arranges the initial issue of the insurance under a distribution agreement with Allianz but does not guarantee the insurance.
By selecting 'Get a quote' you will enter a third-party site hosted by Allianz. Any personal information you provide to Allianz will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy available on their website.
BankSA's Privacy Statement is available at banksa.com.au/privacy/privacy-statement or by calling 13 13 76. It covers:
- How you can access the personal information BankSA holds about you and ask for it to be corrected;
- How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by BankSA and how BankSA will deal with your complaint; and
- How BankSA collect, hold, use and disclose your personal information in more detail.