Personal customers' terms and conditions

Section 1. Summary of Features

Table 2 – Business accounts.

The type of base interest paid on the Business Access Saver is tiered interest.​

In the rows Will I earn interest? and What type of base interest will I earn?, delete the reference to ‘See the ‘How we pay interest section’ and replace with ‘See the ‘How and when we pay interest section’ for more details on interest.​

In the row What type of base interest will I earn? for Business Cheque Account - Plus, Business Access Saver  and Society Cheque Account amend the text to read:​

Tiered interest is paid on certain balances.

Section 6 – How and when we pay interest

Under Eligible accounts, immediately before the table insert the following additional text:​

Business accounts​

For the business accounts in the Summary of Features Table 2 – Business accounts that are paid interest, the type of interest paid is tiered interest. Interest is paid monthly on the last business day of the month.​

Zero interest rates may apply, and then you will receive no interest on your account balance. Reference to interest being paid should be read accordingly. ​

Personal accounts​

The following personal accounts are paid interest.​

Under the subheading What is tiered interest? add a new paragraph:​

Please note that different balance tiers may offer the same, a higher or a lower interest rate.

Section 1 - Summary of Features​

Table 1 – Transaction, Savings and Investment accounts

Incentive Saver
In the row What debit card access is available? an asterisk has been added at the end of the last sentence to state: “*Debit card access is not available for business customers after 15 August 2025.”​

In the row Can I make direct debits and periodical payments? the text has been replaced with: “Direct debits only. Periodical payments are not available after 15 August 2025. *” and an asterisk has been added at the end of this sentence to state: “*Periodical payments set up by personal customers before 15 August 2025 will be honoured.”​

Investment Cash
In the row What debit card access is available? The text has been replaced with: None​

In the row Can I make direct debits and periodical payments? the text has been replaced with: Direct debits only

Section 9. Fees and Charges tables

Table 4 – Business accounts

Freedom Business Account

• Account Keeping Fee: Remove “(unless your minimum monthly balance is $100,000 or more)”
• Free monthly transaction allowance: from 30 Withdrawal or Deposits to 5
• Free monthly collection items: from 30 to Nil
• Cheque Clearing (withdrawal/deposit): from $0.50 to $3.00
• Staff Assisted: from $1.00 to $3.00
• Collection Item: from $0.50 to $3.00

Business Cheque Account Plus

• Free monthly transaction allowance: from 70 Withdrawals or Deposits to 25
• Free monthly collection items: from 70 to Nil
• Cheque Clearing (withdrawal/deposit): from $0.50 to $3.00
• Staff Assisted: from $1.00 to $3.00
• Collection Item: from $0.50 to $3.00

Business Access Saver

• Free monthly transaction allowance: from Deposits 4 to Nil
• Collection Item: from $1.00 to $3.00

Land Agent’s, Broker’s and Valuer’s Trust Account

• Free monthly transaction allowance: from 25 Withdrawals or Deposits to 5
• Free monthly collection items: from 20 to Nil ​
• Direct credit: from $0.10 to Free​
• Cheque Clearing (withdrawal/deposit): from $0.40 to $3.00​
• Staff Assisted: from $0.80 to $3.00​
• Collection Item: from $0.40 to $3.00

Solicitors Trust Account​

• Free monthly transaction allowance: from Unlimited to 0​
• Cheque Clearing (withdrawal/deposit): from Free to $3.00​
• Staff Assisted: from Free to $3.00​
• Collection Item: from Free to $3.00