How to make a claim
Lodge a claim with Allianz using the online claim form or call 1300 656 345.
Before you submit a claim
- Make sure you and your property are safe. Do everything you can to prevent further loss or damage to your property.
- Contact the police on 000 if the damage is malicious, property has been stolen or your home was illegally entered.
- Contact State Emergency Services (SES) on 132 500 for fire, flood and storm emergencies.
Contact Allianz for emergency assistance
Contact Allianz if you have damage caused by water, or require emergency repairs or urgent assistance because:
- There is no power or running water to the property.
- Local authorities will not allow you to access or live in your home.
- You're unable to close or lock all windows and doors.
- There is water damage to your home or contents.
- There is an opening in the building which allows the elements in (e.g. a hole in the roof)
Call for emergency assistance.
Important information
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BankSA's Privacy Statement is available at banksa.com.au/privacy/privacy-statement or by calling 13 13 76. It covers:
- How you can access the personal information BankSA holds about you and ask for it to be corrected;
- How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by BankSA and how BankSA will deal with your complaint; and
- How BankSA collect, hold, use and disclose your personal information in more detail.