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How do I retrieve my application?

Click 'retrieve application'
Click on one of the two ‘Retrieve application’ buttons on this page – there’s one above and one below.
Enter your retrieval details
Enter your mobile number and postcode, along with the application reference number we emailed you.
Complete application
It takes 10 minutes to complete. You’ll need ID and employment details, plus your income and expenses.
Check your email for approval
Once your application is approved, we’ll invite you to review and accept the contract online.

The variable interest rate option on our Secured Personal Loan will soon no longer be available.

From 20th August 2021, we will no longer be offering a variable interest rate on our Secured Personal Loan. If you’d like a variable interest rate on this loan, your completed application needs to be submitted before 20th August 2021.  

Note you will not be able to retrieve an incomplete saved application after 20th August 2021.

Secured and Unsecured loans

Secured and Unsecured

Retrieve your secured or unsecured
personal loan application.

Credit criteria, fees, charges, terms and conditions apply.

The advice on our website is prepared without knowing your personal objectives, financial situation or needs. Before you act on this or any advice, please consider if it's right for you. Read the above product disclosure documents as well as the Online Banking Terms and Conditions (PDF 360KB) (PDF 9MB)  before making a decision and consider whether the product is appropriate for you. If you need help, call 13 13 76.