We're currently experiencing a high volume of calls, but you can find out the latest information on our COVID-19 Customer Support Hub.
We know this is an unprecedented situation and we’re receiving a very high volume of enquiries. If you have submitted the form for support with your home loan, we’ll be in touch regarding your application:
* Redraw fees may apply, for more details please visit www.banksa.com.au/personal/home-loans/manage/redraw
The information on our website is prepared without knowing your personal financial circumstances. Before you act on this or any advice, please consider if it’s right for you.
If you make a prepayment beyond the prepayment threshold or change to another repayment type then break costs and fees may apply. Customers can make prepayments of up to the $30,000 prepayment threshold for the entire fixed period without break costs or fees applying. For fixed rate loans taken up prior to 18 August 2019, customers can make prepayments of up to the $10,000 prepayment threshold in each 12 month period without break cost or fees applying. Prepayment break costs are explained in the .