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Information for Financial Counsellors

We have a dedicated team of specialists who work in partnership with Financial Counsellors who advocate for our customers experiencing financial hardship.
 

If you are a Financial Counsellor, please contact the team:

Mon – Fri 8:00am - 5:30pm (ACST)

Email: financialcounsellors@westpac.com.au

 

 

Useful Forms for Financial Counsellors