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What do I need to change my pin online?

An activated card
Internet or Mobile Banking
A Secure Code

Manage your PIN in the BankSA App

  1. Logon to Mobile Banking and tap on Services on the bottom menu
  2. Under the My Cards menu tap Change Card Pin and select the relevant card
  3. Follow the security prompts and enter a new card PIN then tap Confirm

Manage your PIN in Internet Banking

  1. Logon to Internet banking. On the left-hand menu, select Manage my accounts
  2. Under Card Services, select Change Card PIN
  3. Select a card to update your PIN, then select Continue
  4. Follow the authentication prompts and enter the Secure code
  5. Enter your new PIN and select Confirm

Have everything you need?

You'll need to be registered for Internet Banking before logging onto the BankSA App to use this feature. 

Can’t remember your login details? Find your Customer Access Number or reset your security code and password online before you get started.

Download the BankSA App



Mobile Banking FAQs

You can change your PIN online for any personal or business card (debit or credit).

Important information

Read the BankSA Internet and Phone Banking Terms and Conditions (PDF 9MB) before making a decision and consider whether the product is right for you.

Visa Debit Terms and Conditions (PDF 932KB)

Business Visa Debit Card Terms and Conditions and General Information (PDF 3MB)

Transaction, Savings & Investment Accounts Banking Services Terms and Conditions & General Information (PDF 694KB)

Credit Card Terms and Conditions (PDF 351KB)

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