We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
Living in Australia means we face natural disasters and weather hazards throughout the year. Knowing what to do after an emergency will go a long way to helping get you back on track as soon as possible.
Use a battery operated radio from your emergency kit to listen to the local ABC station for ongoing updates and information from emergency services and the SES. You can also keep across updates on social media (for example, Facebook and Twitter), and there are also numerous emergency services apps (for example, Australian Fires Bushfire Map).
Put on sturdy shoes and protective clothing to prevent injury from debris, such as broken glass and check your home for any damage. If your home is unsafe, leave and don’t return. If you’re unable to leave unassisted, call emergency services.
When you return, here are some basic things to do:
Make sure your home and contents insurance is up-to-date and that the sum-insured amount is enough to rebuild or replace your contents. It’s a good idea to have your insurer’s details handy and know how to contact them should you need to in a hurry.
Cover is subject to your application for insurance being accepted.
* Quote and buy online and save 15% off your annual premium for the first year with promotional code COVER. Plus, save 10% when you combine home and contents located at the same address under one policy.
Product Disclosure Statements (PDS)
Home and Contents Insurance is issued by Westpac General Insurance Limited ABN 99 003 719 319 (except workers compensation cover where applicable). BankSA – a Division of Westpac Banking Corporation ABN 33 007 457 141 (the Bank) distributes the insurance, but does not guarantee the insurance.