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Phone Solutions

An easy and inexpensive way to do business online
  • Adding secure credit card payment capabilities to your website is easy with our Hosted Payment Page solution
  • No costly IT solutions to buy
  • Requires little or no web development knowledge.

Call 1800 804 411 to apply.

Interactive Voice Recognition (IVR)

  • Customised and convenient automated payments with an IVR solution.

Call Centre Payments

  • Would you prefer to offer your customers a live voice on the phone when processing credit card payments? Our Call Centre Payments may be your answer.

Interactive Voice Recognition (IVR)

Friendly, customised and convenient automated payments via phone

  • Accept real-time payments from your customers over the phone 24/71
  • Receive same day payment with BankSA accounts2
  • Tailor a fully customised solution to suit your needs and branding.


How it works

  • Your customers call your designated sales number and a recorded voice takes them through paying by their preferred method
  • Voice recognition, or instructing your customer to enter numbers directly into the phone's keypad
  • It's easy to set up and you have complete control.


  • Payments accepted 24/71 which means you're always open for business
  • Automated system so you can set and forget
  • Interactive Voice Recognition solution can be customised to your own business needs
  • Can be used as a bill payment service.


  • Accepts major cards such as Visa®, MasterCard® and American Express®1
  • Same day settlement for BankSA accounts if received before 9pm (Sydney time).
  • Detailed online reporting
  • Easy to set up, cost-effective to run and requires no maintenance
  • Can be customised to suit your business

Call Centre Payments

Process payments through an outsourced call centre

  • Offer your customers a voice at the end of the phone to process credit card payments, without the burden of resourcing it yourself
  • A Call Centre Payment processing facility enables you to accept real-time payments via credit card 24/72
  • Provide your customers with an easy way to purchase your products or pay outstanding invoices by phone.



  • Added convenience and flexibility for your customers
  • Enables you to outsource payment collection so you can concentrate on running your business
  • Same day settlement for BankSA accounts if received before 9pm (Sydney time).
  • Detailed online reporting
  • Customised to suit your business.


  • Accepts all major cards such as Visa®, MasterCard® and American Express®
  • Ability to process numerous transactions via one facility
  • Varying levels of access available, such as administration access and call centre staff access
  • Real time transactions
  • Pre-authorisation available.

Call us

  • Talk to a payment solutions specialist on 1800 804 411 Monday to Friday 8.30am – 5pm

Visit a branch

What you’ll need

How to apply

Important Information

Conditions and fees apply.

All applications for a BankSA payment solution are subject to approval.

Visa® is a registered trademark of Visa International Service Association

American Express® is a registered trademark of American Express Company.

Diners Club® is the registered trademark of Diners Club International Limited

MasterCard® is a registered trademark of MasterCard International Incorporated.

1Subject to systems availability.

2Same day Settlement for BankSA accounts if received before 9pm (Sydney time).

3If you want to accept American Express or Diners, you'll need to enter a separate merchant agreement with these organisations.

4Dependent on operational hours of selected call centre solution.