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Merchant support

Merchant support
See how to use your terminal as well as information on the regulatory standards for using an payment solution.


Terminal passwords required for MOTO transactions over $100.

We’ve started auto-enabling an extra security feature on our EFTPOS 1 terminals. This feature will prompt you to enter your terminal password for Mail Order / Telephone Order (MOTO) or manual entry transactions over $100.

It’s important to remember no action is required to enable this security feature and the terminal password is the same as your refund password.

For more information, please refer to the FAQs.

Using your terminal

Using your terminal

Learn how to make the most of your BankSA terminal to make accepting payments easier.

Merchants support

Regulatory standards

Understand the regulatory standards that impact how you receive payments.



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