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Help us keep your accounts safe whilst travelling.

Tell us when and where you are travelling to, so we can keep an eye on your accounts.

 

How to notify us online

Mobile

  1. Open the BankSA Mobile Banking App
  2. Tap on Self Serve from the bottom menu
  3. Tap Advise going overseas

Desktop

  1. Sign into BankSA Internet Banking
  2. Go to Security, SMS & email alerts 
  3. Select Inform the bank of overseas travel

Other ways we can help when travelling:

Contact us from the app
If help is required you can call us directly from the BankSA app. Simply open the app and tap Contact us. Find out more
Report a card lost or stolen
If you lose your card you can instantly report it lost through the app and organise an overseas emergency card.
Order a travel money card

A simple, secure and convenient way to spend, whether overseas or online. Find out more.

 

The Detail

  1. Contact us in the app: Standard call or data charges may apply.
  2. Global Alliance ATM: No ATM withdrawal fee at over 50,000 Westpac Group, Global ATM Alliance and Partner ATMs globally. Other fees and charges may be payable. A 3% Westpac Foreign Transaction Fee applies to overseas debit or credit card withdrawals. A 2% cash advance fee applies to credit card withdrawals where the "Credit" option is selected, Some Global Alliance ATMs require you to select the "credit" option. A list of Global Alliance members is available.