We're currently experiencing a high volume of calls, but you can find out the latest information on our COVID-19 Customer Support Hub.
To improve the likelihood your application is approved and in a timely manner, please read this section carefully before applying.
^As at 7 April 2020, the contactless transaction limit has been temporarily increased from $100 to $200. This is a temporary increase that is progressively being rolled out and will be only available on certain BankSA cards and payment terminals at certain retailers. Customers are encouraged to follow the prompts at each terminal to determine whether a PIN is required. This increase to the contactless limit is part of an industry-wide response to help reduce the spread of COVID-19.
#Balance Transfer Promotion: The promotional balance transfer rate is available when you apply and are approved for a new Vertigo, No Annual Fee, Amplify Signature or Amplify Platinum credit card between 7th July 2020 and 30th September 2020, and request at card application to transfer balance(s) from up to 3 non-BankSA, St.George Bank and Bank of Melbourne Australian issued credit, charge or store cards. The rate will apply to balance(s) transferred (min $200 up to 80% of your available credit) for the promotional period unless the amount is paid off earlier. Card activation will trigger the processing of the balance transfer. A balance transfer fee of 1% will apply to balance(s) transferred to a new No Annual Card Fee credit card. A balance transfer fee of 1.5% will apply to balance(s) transferred to a new Vertigo or Amplify Platinum Amplify Rewards credit card. The balance transfer fee will be charged to the card account on the same day the balance(s) are debited to the account. No balance transfer fees apply to Amplify Signature or Amplify Platinum Amplify Qantas credit cards. At the end of the promotional period, the applicable variable cash advance rate will apply to any remaining unpaid transferred balance(s). We will not be responsible for any delays that may occur in processing payment to your other card account(s) and will not close the account(s). If your account has an interest free period for purchases, to be entitled to that interest free period, you need to pay off the 'Monthly Payment Balance' listed on your statement of account (not the full closing balance) by the relevant payment due date.
1. Fraud Money Bank Guarantee: Our BankSA Fraud Money Back Guarantee ensures that customers will be reimbursed for any unauthorised transactions provided that the customer has not contributed to the loss and contacted BankSA promptly. Refer to your for full details, including when a customer will be liable.
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