If you ever misplace any of your cards you can put a temporary lock on it that prevents any unauthorised transactions taking place again and it will be ready to use immediately. The card will also be locked in any digital wallets it is currently added to. If your card is locked and you need to access cash, simply generate a Cardless Cash code from within the Mobile Banking app to withdraw cash from an ATM without your card.
There are two different types of regular payment and the type of your payment you have set up will determine whether the payment will pay out.
Direct Debit: A Direct Debit is set up using your BSB and Account number and is linked to your account and not specifically to your card, this means that Direct Debits will continue to pay out when your card is locked. Recurring Payment: A Recurring Payment is set up using your Card Number and is linked directly to the specific card that you have locked, this means that this payment will not pay out when your card is locked.
All of your Direct debits will appear on your account in the 'Scheduled Payments' list in the 'Payments' section of your account. Recurring payments will not appear in this list.