Contact us
to connect directly to our customer service team.
Existing Customer to connect directly to our customer service team.
Use the app to skip the security questions and talk to the right person
Contact us nowConnect directly to our customer service team.General enquiries
Find out the latest information on our COVID-19 Customer Support Hub.
National Relay Service
BankSA welcomes calls through the National Relay Service. If you are deaf, hard of hearing, or have speech/communication difficulty, choose your access option detailed on the National Relay Service and provide our phone number (02) 9155 7861 when asked by the Relay Officer.
Interpreter Services
Prefer a language other than English? We can help. Our Telephone Banking Service can arrange for an interpreter to help you with your call in your preferred language. Simply ask our bank staff for an interpreter when you call us on 13 13 76.
For information on all our accessible options, go to: https://www.banksa.com.au/accessibility
Personal banking
+61 2 9155 7850 (from overseas)
Phone Banking
Business banking
Business Banking Online Helpdesk
Merchant Services
Margin Lending
Claim Unclaimed Money
13 13 76 - 8am – 8pm Monday to Friday (EST) (excluding public holidays)
+61 2 9155 7850 (from overseas)
Home Loans
Automotive Finance
1300 301 315 - Mon-Fri 8.30am-5.30pm (EST)
Advance Funds Management
Internet & Phone Banking Helpdesk
Report a lost or stolen credit card
BankSA Assist - a service for those facing financial hardship
Are you a financial counsellor acting on behalf of a customer?
Customer Feedback
- Make a suggestion
- Lodge a complaint
- Give a compliment
Branches/ATM
Postal address
BankSA
GPO Box 399
Adelaide SA 5001
Subpoena
Subpoenas relating to BankSA should be served on our registered office and addressed to:
The Proper Officer
BankSA – A division of Westpac Banking Corporation
Level 18, 275 Kent Street
Sydney NSW 2000
Please note the general amount for conduct money is $50.00 payable via cheque and should be made to ‘Westpac Banking Corporation’.