Manage an existing credit card FAQs
If you are an existing cardholder, you can learn how to add cardholders, report lost or stolen cards, manage your credit card security, and more.
Conditions, fees and credit criteria apply.
Before making a decision, it's best to read the terms and conditions.
New simplified Credit Card Terms and Conditions will take effect from 2nd November 2020. See notice of changes for more details.
Your welcome letter will also set out some terms and conditions such as interest rates and fees.
Please read these documents and keep a copy. You can request a paper copy at a branch.
The information on our website is prepared without knowing your personal financial circumstances. Before you act on this, please consider if it's right for you. If you need help, call 13 13 76.
Complimentary insurance covers: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued an insurance group policy to Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) which allows eligible BankSA account holders and cardholders to claim under it as third party beneficiaries. Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. The terms, conditions, limits and exclusions of the group policy are set out in the Credit Card Complimentary Insurance Terms and Conditions which may be amended from time to time. Westpac does not guarantee this insurance.
Mastercard®, Mastercard® SecureCode™ and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
Visa® and Verified by Visa® are registered trademarks of Visa incorporated in the United States and other countries.