Lounge access
Qantas Club Complimentary Invitations – FAQs
From 2 July 2018, Qantas Club Complimentary Invitations will no longer be issued in the mail. New Complimentary Invitations will be accessible via Qantas’ online Complimentary Invitations Portal. For more FAQs on Qantas Club Complimentary Invitations, visit qantas.com/freeloungeinvite.
- Why are we moving to digital Qantas Club Complimentary Invitations?
- How do I become eligible to receive Qantas Club Complimentary Invitations?
- How do I collect my digital Qantas Club Complimentary Invitations?
- How do I access the lounges?
- What is the Complimentary Invitations Portal?
- When will I receive my Qantas Club Complimentary Invitations?
- Can I still receive paper Qantas Club Complimentary Invitations?
- Will I receive paper Complimentary Invitations or digital Complimentary Invitations?
- What if I am not a Frequent Flyer member?
- How do I link my Qantas Frequent Flyer to my credit card?
- Why haven’t I received my confirmation email?
- What happens if my flight is cancelled and I have linked my Invitation?
- Can I transfer my Complimentary Invitations?
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Important information
1.Qantas Club Complimentary Lounge Invitations: As a BankSA Amplify Qantas Signature cardholder earning Qantas Points, you are eligible for two Qantas Club Complimentary Lounge Invitations for each 12-month period when you register your BankSA Amplify Qantas Signature credit card via loungepass.banksa.com.au and you have made a transaction of more than $1 within the last 12 months. The 12-month period is based on the date you register your Amplify Qantas Signature credit card via loungepass.banksa.com.au. Qantas Club Complimentary Lounge Invitations will be made available via the Complimentary Lounge Invitations Portal, within 14 business days of you meeting the eligible spend.Qantas Club Complimentary Lounge Invitations will be made available within 14 business days of meeting the eligibility criteria, provided you are not in breach of the Credit Card Terms and Conditions and your account remains open. Log in to your Qantas Frequent Flyer Account or use the Qantas App to access your Complimentary Lounge Invitation, and link it with an eligible Qantas flight booking. To receive your Complimentary Lounge Invitations, you must have provided Westpac with your Qantas Frequent Flyer Number. If you have not yet registered for your complimentary Qantas Frequent Flyer Membership, you may join at qantaspoints.com/ffjoinbanksa.
Qantas Club Complimentary Lounge Invitations are provided courtesy of BankSA, and are valid for Qantas Club and Qantas operated International Business Lounges only (excluding Los Angeles Tom Bradley Airport lounge).
Access and use are subject to the Complimentary Lounge Invitation Terms and Conditions and the Lounge Entry Terms and Conditions.
Qantas Club Complimentary Lounge Invitations are provided courtesy of BankSA, and are valid for Qantas Club and Qantas operated International Business Lounges only (excluding Los Angeles Tom Bradley Airport lounge).
Access and use are subject to the Complimentary Lounge Invitation Terms and Conditions and the Lounge Entry Terms and Conditions.
2. It is against Qantas Club policy to resell Complimentary Invitations by selling and transferring Invitations within the Complimentary Invitations Portal. Qantas reserves the right to cancel invitations and disqualify future invitations that are in breach of this policy.