Lounge access
Qantas Club Complimentary Invitations – FAQs
- How do I become eligible to receive Qantas Club Complimentary Invitations?
- How do I collect my digital Qantas Club Complimentary Invitations?
- How do I access the lounges?
- What is the Complimentary Invitations Portal?
- When will I receive my Qantas Club Complimentary Invitations?
- What if I am not a Frequent Flyer member?
- How do I link my Qantas Frequent Flyer to my credit card?
- Why haven’t I received my confirmation email?
- What happens if my flight is cancelled and I have linked my Invitation?
- Can I transfer my Complimentary Invitations?
Compare and Calculate
The Details
1 Qantas Club Complimentary Lounge Invitations: As a BankSA Amplify Qantas Signature cardholder earning Qantas Points, you are eligible for two Qantas Club Complimentary Invitations within each 12-month period of your card opening date, provided you meet the eligibility criteria: you must first register your BankSA Amplify Qantas Signature credit card via loungepass.banksa.com.au and use your card in Australia to purchase selected Qantas products and services within the current 12-month period. Selected Qantas products and services are the following items purchased directly from Qantas: Qantas passenger flights (with a QF flight number), Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays, Qantas branded non-airfare products and any Qantas products and services not purchased directly from Qantas.
Qantas Club Complimentary Invitations will be made available within 14 business days of meeting eligible spend via the Complimentary Lounge Invitations Portal, provided you are not in breach of the Credit Card Terms and Conditions and your account remains open. Log in to the portal using your Qantas Frequent Flyer account to access your invitation, link it with an eligible Qantas flight booking, or to find out more information. To receive your Complimentary Invitations, you must have provided BankSA with your Qantas Frequent Flyer Number. If you have not yet registered for your complimentary Qantas Frequent Flyer Membership, you may join at qantaspoints.com/ffjoinbanksa.
Qantas Club Complimentary Invitations are provided courtesy of BankSA, and are valid for Qantas Club and Qantas operated International Business Lounges only (excluding Los Angeles Tom Bradley Airport lounge). Each Complimentary Lounge Invitation is valid for a single visit by one guest to a Qantas Club domestic lounge, Qantas International or Qantas International Business Lounge, and must not be used prior to expiry.
Access and use are subject to the Complimentary Lounge Invitation Terms and Conditions and the Lounge Entry Terms and Conditions.
2. It is against Qantas Club policy to resell Complimentary Invitations by selling and transferring Invitations within the Complimentary Invitations Portal. Qantas reserves the right to cancel invitations and disqualify future invitations that are in breach of this policy.