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Travelling and holidays


When travelling overseas it’s good to plan ahead. Booking accommodation or transport is becoming easier online, and for less stressful overseas travel these tips to manage your banking online could help. 

Tell us you're travelling overseas

If you’re travelling overseas, please let us know. That way we’ll be able to keep an eye out for suspicious activity.


If you’re unable to access your Australian mobile number but you have a temporary overseas mobile number, let us know by calling the number on the back of your card. 

Our BankSA’s Secure Online Shopping Service protects you when you’re shopping online and you may need to receive a ‘One Time Password’ via SMS in order to verify your online transaction. This SMS can be received using your temporary overseas mobile number.

Did you know?

If you lose your card while travelling, you can simply log into internet banking and report it as stolen immediately.

Accessing your money overseas

While you can make withdrawals and check account balances using existing Australian debit and credit cards at most overseas ATMs (as long as you have your PIN), be aware that other fees and charges may apply and that some foreign countries have limited, or no access to, ATMs at all. You should also keep in mind that access to BankSA online services is blocked in certain locations

So, it's a good idea to have multiple ways of accessing funds when abroad, such as travel money cardcredit card and/or Visa Debit Card1.

Travel Insurance and bank account security made easy

Insuring yourself while travelling overseas is simple. Some pre-departure research and these handy hints for more secure travelling could help ensure you arrive back home with only fond memories.

Mastercard® or Visa may be able to help you with emergency replacement cards and emergency cash advances while travelling (fees apply).

Use Internet or Mobile Banking to stay up to date

Keep a close eye on your account balances, deposits and withdrawals using Internet or Mobile Banking or set-up automatic SMS or email alerts.2
Remember, access to BankSA online services is blocked in certain locations

Important information

1. Customers must be 14 or older and have an Australian residential address to be eligible for a Visa Debit Card. If you’re 12 or 13 years old, and have an Australian residential address you can request a Freedom card in branch.

2. SMS Alerts are free for the Complete Freedom, Concession and Retirement Access Plus. Email alerts are free.

Mastercard® is a registered trademark of Mastercard International Incorporated.